If I could give this shop 0 stars I would. The owner was the rudest and most condescending man I have ever talked to. I have been a local all my life and went to look at engagement rings. At the very beginning, the owner was very disinterested and rude. When I would start to ask him questions, he acted like I was a complete waste of his time. No one else was even in the store! He talked to me with disgust when I told him what I was looking for. You should never treat customers the way he was treating me. NEVER EVER GO HERE! Go spend your money and time with someone who actually cares about customers.
I recently brought my grandmother’s ring in that I had to get cut off in the Emergency Room that was cut into multiple piece. I cannot express enough gratitude to Biegert’s Jewelry for pieceing the ring back together. It looks better than before!! The craftsmanship that it must have taken to repair this ring is indescribable! I will now forever be a Biegert’s Jewlry customer!
Will NEVER step foot inside of this place again. As a family owned and operated business, I expected way better service. I'd trust gas station sushi more than this place. Very rude. I was the only customer in the store, and he talked down to me as if I were a child, then told me I wasted his time. Butterfields is way better and gladly sold me what I was shopping for! If i could rate zero stars, I'd rate it twice. DO NOT PATRONIZE!
I stumbled into Biegert's Jewelry one day just to take a peek. While there, I asked Terry to look at my ring as Shane & Co told me it was not real white gold and was rusting inside. Terry checked it out, smoothed the rough spot inside the bad that Shane called rust, weighed it and confirmed it was real and the quality I paid for. He did it all for no charge. So, recently, I recently upgraded my ring with Terry. I am very pleased with Biergert's Jewelry. While in his store, I met an one of his old friend's daughter, Joe Turek from Mama's Pride band, a distant cousin plus his lovely wife. Great local jeweler. Terry knows the jewelry business and famous and not so famous trust his work. I recommend Biergert's Jewelry- it's almost like Cheers- where everybody knows your name. Thanks, Terry for treating me with great customer service!
I have an old kitchen clock from the 1800s which was passed on to me. It had stopped working shortly before my Grandmother passed and, as it holds a lot of sentimental value for me, I took it in for a rather pricey repair at a shop in Belleville. The repair cost as much as the clock is worth but it was worth it to me just to have it back in working order. Unfortunately, I had to return it to the store 3 times for repair and even then it only worked for about two years. For that kind of money, I expected more. I had heard that Terry Biegert, the owner of Biegert’s Jewelry, did good repair on clocks and watches, so I decided to visit with him to see if he thought the clock could be repaired, hopefully for the long-term. Mr. Biegert had my clock back to me at the end of the week! I could tell a difference the first time I wound it up and the clock keeps better time than it ever had for me before. Mr. Biegert also shared his knowledge of such clocks with me. I’d highly recommend his store and service. He has some really beautiful jewelry as well. Old estate clocks too!
Biegert S Jewelry is a US Jewelry Store based in Collinsville, Illinois. Biegert S Jewelry is located at 113 W Main St, Collinsville, IL 62234, USA.
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