I WILL NEVER USE THIS STORAGE FACILITY AGAIN!!!! When I made the choice to rent a unit, I was assured that the company protected your items from bugs, rats, etc. I was also informed that they required a $25 dollar deposit in case of damage to the unit or lock replacement. They then informed me that upon vacating, all I needed to do was give the unit a light sweeping, turn in my lock and key, and within two weeks I would have my deposit back. However, after I vacated, and removed my things, over half of my items were infested with bugs. Almost all of my boxes had evidence of mice chewing through and living inside of them. The bottom of my couch and love seat had been torn into and you could hear the mice feces rolling around in my furniture when we moved it. I contacted the company about the damages, and they refused to take any responsibility. I accepted my loses and just forgot about it. However, my last straw came after waiting a month, and I had not received my deposit. Upon calling them they stated they were not going to refund my deposit, because they found miscellaneous trash in my unit. My movers made it a point to sweep out the unit for me. When I stated these facts, they still refused to refund my deposit. When I asked why someone had not contacted me regarding this matter, they stated it was in my contract that they did not have to do it. So, I sat around waiting for a deposit that was never coming. They are very unprofessional. They seem to offer competitive prices, but when you actually realize they do not offer the services they claim they do, you realize you are wasting your money. DO NOT RENT FROM THIS COMPANY!!!!!
Good place but Little over priced
I would store my valuables somewhere else. Overpriced for the space you are allowed. Inconsistent on policies. Hours not flexible if you work. 24 hour access available for an extra charge.
Everyone super nice and professional, we've stored our camper here for almost a year now and never had any issues. Another awesome thing is all the neighbors keep an eye on things and if they see anything suspicious they call the owner immediately. Lot is fenced and have to have a code to get inside.
Mini Max Self Services Storage is a US Storage based in Collinsville, Illinois. Mini Max Self Services Storage is located at 2101 S Morrison Ave, Collinsville, IL 62234, USA.
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